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Internal Server Error **Contains Update**

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Boydie

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« Reply #15 on: June 29, 2018, 10:32:23 AM »
can you please post device and browser details and any other information that may help
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jacksimmons

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« Reply #16 on: June 29, 2018, 10:40:24 AM »
It happens totally randomly but a refresh always fixes it for me. ASUS Laptop, Windows 7, Google Chrome. iPhone SE, Safari.
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Boydie

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« Reply #17 on: June 29, 2018, 04:25:38 PM »
Hey all: @PaulAds @Bill Saunders @pompeyjazz @tone @Skub @dasntn @Sterix @philbee @CaliaMoko @Jenna @jacksimmons

I have an update, and based on the post by @pompeyjazz I am a little reassured that are taking the right action

Here is what the hosting company have said:

Quote
Thank you for contacting us on the matter and apologies for the delay in my reply.

I have just increased your Virtual Memory available for your account which should resolve the issue for you.

Please let me know if the issue re-occurs so I can have a further look?

Could you all please let me know if things improve for you - I am not sure if this is an instant fix or whether it will take a while to filter through but please keep me posted either via PM or on this thread

Thanks for reporting the issue and hopefully it is now sorted   :D

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tone

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« Reply #18 on: June 29, 2018, 04:27:29 PM »
Brilliant! From what I've read, that should fix the problem (but wasn't something I could do myself). Fingers crossed :)
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Bill Saunders

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« Reply #19 on: June 29, 2018, 05:58:18 PM »
Seems rock solid on iPad, android and pc so far! What a difference - hope I've not spoken too soon, but early indications...

dasntn

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« Reply #20 on: June 29, 2018, 06:10:57 PM »
Yes, it now seems to be behaving properly!

Dave

Paulski

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« Reply #21 on: June 29, 2018, 06:39:39 PM »
That'll make a good song title/hook:

Quote
Internal Server Error

.. or maybe your waitress ate something she shouldn't have ..  ;D ;D

pompeyjazz

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« Reply #22 on: June 29, 2018, 10:36:46 PM »
Great to hear that this seems to have solved the problem.  Seems like the hosting company have several virtual machines on one physical server. They have probably upped the allocated memory using vmware and without the need for a physical server reboot. Glad to have been of some help  :)

philbee

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« Reply #23 on: June 30, 2018, 12:57:26 AM »
It has certainly fixed it for me which is a relief.

Boydie

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« Reply #24 on: June 30, 2018, 11:54:38 AM »
Yay - it is looking like the issue is sorted once and for all  ;D
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CaliaMoko

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« Reply #25 on: July 25, 2018, 05:44:50 PM »
Sorry, but it isn't fixed for me. I still get an error page every time I start a new topic. It says:

This page isn’t working
www.songwriterforum.co.uk is currently unable to handle this request.
HTTP ERROR 500

The URL for the most recent error message was:
http://www.songwriterforum.co.uk/index.php?action=post2;start=0;board=22