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Feedback on Finished songs / Re: Hearts Mend
« Last post by Elvis Nash on Today at 03:03:24 AM »Dear Mr. Elvis Nash,
Thank you for your message. I understand your concerns about the tracking for your stream and the payment structure.
Let's address them one at a time:
Stream Tracking:
There can sometimes be a delay in our system updating. due to network issue and some other artists who's songs are also been updated, we deeply apologies Mr Elvis. It can take up to [timeframe, for most artist files to be on and reflect, 24 hours] for your specific stream to register in the system. We apologize for any inconvenience this may cause.
The link I provided is definitely working, but it might take some time for your specific stream data to appear and not virus most are just ads of some persons as a suggestion.
Analyzing Traffic:
I apologize for the confusion. It sounds like you were using our service as a test to analyze traffic! We understand your aim and that's why we asked for your links via Facebook & YouTube
the management understood that, we have been in this for years and it's our job to make sure it happens. you can make your research about us. That why we made sure we resend your link multiple times that's enough for you to understand it's wasn't intentional and we apologise for the inconvenience.
Proof of Play:
Unfortunately, due to privacy concerns, we can't provide individual play-by-play details for security reasons. However, we can assure you that if your link is working and showing traffic to your site, then your stream is running as intended.
Thank you for your understanding.
Thank you for your message. I understand your concerns about the tracking for your stream and the payment structure.
Let's address them one at a time:
Stream Tracking:
There can sometimes be a delay in our system updating. due to network issue and some other artists who's songs are also been updated, we deeply apologies Mr Elvis. It can take up to [timeframe, for most artist files to be on and reflect, 24 hours] for your specific stream to register in the system. We apologize for any inconvenience this may cause.
The link I provided is definitely working, but it might take some time for your specific stream data to appear and not virus most are just ads of some persons as a suggestion.
Analyzing Traffic:
I apologize for the confusion. It sounds like you were using our service as a test to analyze traffic! We understand your aim and that's why we asked for your links via Facebook & YouTube
the management understood that, we have been in this for years and it's our job to make sure it happens. you can make your research about us. That why we made sure we resend your link multiple times that's enough for you to understand it's wasn't intentional and we apologise for the inconvenience.
Proof of Play:
Unfortunately, due to privacy concerns, we can't provide individual play-by-play details for security reasons. However, we can assure you that if your link is working and showing traffic to your site, then your stream is running as intended.
Thank you for your understanding.